1. Forget password/password error: Please click [Retrieve Password] on the login page and try log in again after;
2. Forget the account login ID: It is recommended that you submit [Feedback] in the APP, and one of our customer service staff wil assist you by email;
3. Network error: It is recommended to try to log in again after maintaining a stable network connection;
4. Unresponsive login page: Please check that there is no function of the browser is disabled, then clear the browser cache, restart the browser and try again.