1.    Copyright issues: Please make sure you are using the network of your area properly without using any VPN proxies.

If you still have questions or issues, we recommend submitting feedback within the viewing platform itself. Please provide the name of the series and your current location of residence;

2.    Video name issues: We suggest you use the full name or the English name of the video to search in the top search bar.

Here are the ways to submit feedback on different platforms:

Mobile App: "Me" - "Help and Feedback" - [Feedback]
Web Browser: Bottom of the page, click on "Support & Help" - "Help and Feedback" - [Feedback]
TV App: "Settings" - "Feedback" or "Me" - "Customer Support"