"Skip Ad" is one of the privileges available to our Standard/Premium VIP members. Please check if your VIP status is valid first.

Please distinguish the type of ads. The ads VIPs can skip are the ones which affect the playback progress. If the ad does not affect the playback progress, we suggest you watch the video normally. The ads that pop out during the playback pause do not affect your watching progress and you can close them by clicking the cross in the upper right corner. We are sorry for the inconvenience.

If none of the above situations apply, please log in to your account and submit a "Feedback" report within the iQIYI app. We are more than happy to assist you. Here are the ways to submit "Feedback" on different platforms:

Mobile App: "Me" - "Feedback"
Web Browser: Bottom of the page, click on "Support & Help" - "Feedback"
TV App: "Settings" - "Feedback" or "Me" - "Customer Support"