Please check the following:

1. VIP has expired as normal: Please check the type of the VIP package you have purchased. If you have purchased a non-subscription type, your VIP will not be automatically renewed at the expiry date.

2. VIP has expired because you have applied for a refund after purchasing VIP: Please check the details of your transaction. If you have requested a refund for the previous transaction, your VIP status will be changed to expired.

3. We suggest you check if you have logged in to the right VIP account.

4. A delay in VIP status update due to network latency. We suggest you wait for a moment and log in again to check.

If none of the above situations apply, please log in to your account and submit a feedback report within the iQIYI app. We are more than happy to assist you. Here are the ways to submit feedback on different platforms:

Mobile App: "Me" - "Help and Feedback" - "Feedback" 
Web Browser: Bottom of the page, click on "Support & Help" - "Help and Feedback" - "Feedback" 
TV App: "Settings" - "Feedback" or "Functions" - "Feedback"